Our Customer Service Teams will be polite, friendly and fair when dealing with you. No matter how we are contacted, your query will be dealt with promptly, efficiently and to the best of our ability. 

Staff members attending School Summits 2024

Customer Charter and Action Plan 2024 – 2026

We aim to deliver an excellent service to all customers and stakeholders and have set out our service delivery commitments to you in our Customer Charter.  

We are committed to providing the best possible service to all customers in line with the 12 Guiding Principles of Quality Customer Service.  

Our Customer Action Plan sets out in detail how the commitments and standards of quality customer service will be delivered and evaluated. 

examiner of titles completing application

Land Registry Applications Report

Details on the current number of Land Registry applications received by year and the percentage of those applications which are currently on hand or pending completion.

The information is updated on a monthly basis at the start of each month.