Customer Charter & Action Plan 2024-2026

This Customer Charter sets out our commitments to all customers to provide an excellent service in line with the principles of Quality Customer Service

Our Customer Charter and Action Plan 2024-2026 shares our commitment to providing excellent service, which is easily accessible through a range of channels in line with the principles of the Quality Customer Service Initiative.

The charter contains our Customer Action Plan, which outlines how we meet our commitments under the initiative. 

Document

Tailte Éireann Customer Charter and Action Plan 2024 - 2026