Customer Service

Information on Registration customer services.

We are committed to providing a high-quality service to all of our customers and service users in line with our Public Sector Duty and the principles of Quality Customer Service.

While the majority of customers are satisfied with the standard of service they receive, there are some who express dissatisfaction on occasion. Below you will find the policy and procedure in place for customers who wish to make a complaint in regard to the service provided by the Registration Division.